Frequently Asked Questions
Everything you need to know about our heritage, jewelry, and delivery.
What materials are used in Newbridge Silverware jewelry?
Our jewelry is primarily crafted from high-quality brass or pewter, which is then plated with real silver, gold, or rose gold. Many pieces also feature intricate enamel work or genuine Swarovski crystals.
How should I care for my silver-plated items?
To maintain the luster of your jewelry, avoid contact with perfumes, hairsprays, and household chemicals. Clean gently with a soft, dry cloth after use and store in the original packaging to prevent oxidation.
What is your return policy for online orders?
We offer a 30-day return policy for most items purchased online, provided they are in their original, unworn condition with all packaging intact. Please note that for hygiene reasons, earrings cannot be returned.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please be aware that international orders may be subject to local customs duties.
Are your products covered by a warranty?
All Newbridge Silverware products come with a two-year manufacturing warranty from the date of purchase, covering any defects in materials or workmanship.
Can I have my purchase gift-wrapped?
Every item from Newbridge Silverware arrives in our iconic signature blue gift box. During the checkout process, you can also add a personalized gift message to your order at no extra cost.