Returns & Exchanges
At Newbridge Silverware, we want you to be completely satisfied with your purchase; if you are not, you can return your items within 30 days of receipt for a full refund or exchange. Please ensure all items are returned in their original packaging and in unworn, pristine condition.
Initiate Your Return
Log in to your account or visit our returns portal to select the items you wish to send back and receive your unique return authorization number.
Package Your Items
Securely place the jewelry or giftware in its original presentation box and include your completed return form inside the shipping parcel.
Ship to Newbridge
Affix the provided shipping label to your package and drop it off at your nearest authorized postal service or courier location.
Receive Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing